Sign in, invite staff and manage access

Sign in

Use the email address connected to your CollectLah account. If you were invited, open your invitation and follow the activation steps.

For later visits, select Log in. Use Forgot password? if you need to reset your password.

Invite a team member

If an invitation has expired, ask the business owner or authorised manager to resend it.

1. Open Settings → Team & permissions.
2. Select Invite staff.
3. Enter their email and choose an available role.
4. Select Create invitation and follow the delivery result shown.

Invitation and role controls depend on your permissions. The owner and pending invitations count towards the staff allowance.

Change a team member’s access

Only people with the required permissions can change team access. Ask the business owner if the controls are unavailable.

1. Open Settings → Team & permissions.
2. Select Edit for the relevant team member.
3. Review the available role and permissions, then choose Save changes.

If a section or setting is missing

CollectLah shows sections and controls according to your business’s available features and your account’s access. Check that you are in the correct business, then ask its owner to review your role and available features.

If access appears correct and the section is still missing, contact CollectLah with the business name and the section you expected to see.